Privacy Policy - Gardeners Cricklewood

At Gardeners Cricklewood, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect various types of information to provide and improve our services to you. This includes:

Personal Identification Information: Such as your name, email address, phone number, and mailing address.
Financial Information: Payment details required to process transactions.
Technical Data: IP address, browser type, device information, and browsing behavior.
Usage Data: Information on how you use our website and services.
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

Your information is used for various purposes, including:

Providing Services: To process your orders, manage your accounts, and deliver the services you request.
Improving Our Services: To understand your needs and preferences and enhance your overall experience.
Communication: To send you updates, newsletters, and promotional materials with your consent.
Compliance: To comply with legal obligations and enforce our policies.
Security: To protect against fraud, unauthorized access, and other security risks.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: Compliance with legal and regulatory requirements.
Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your rights.

4. Sharing Your Information

We may share your information with third parties under certain circumstances:

Service Providers: Trusted partners who assist in operating our website and providing services.
Business Transfers: In the context of a merger, acquisition, or sale of assets.
Legal Requirements: When required by law or to respond to legal proceedings.
Protecting Rights: To protect our rights, privacy, safety, or property, and that of our customers and others.

5. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers are compliant with applicable data protection laws and implement appropriate safeguards to secure your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

8. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal data.
Right to Restrict Processing: You can request the restriction of processing your data.
Right to Data Portability: You can request transfer of your data to another service provider.
Right to Object: You can object to processing your data based on legitimate interests.

To exercise these rights, please contact us as per the instructions in our communications.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites. This helps us to provide you with a better and more personalized service.

What Are Cookies?

Cookies are small data files stored on your device by your web browser. They help us recognize your device and remember your preferences.

How We Use Cookies

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: To analyze website performance and improve user experience.
Functional Cookies: To remember your settings and preferences.
Targeting Cookies: To deliver personalized advertisements based on your interests.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are intended for individuals who are at least 16 years old. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

13. Your Consent

By using our services, you consent to the terms of this Privacy Policy and agree to its collection, use, and disclosure of your personal information as described herein.

14. Additional Information

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through available channels.